Nagpur is a turning pivotal location in my life says Arun Lakahani. The first city to take the lead is Nagpur, Maharashtra. Now included in the smart cities list, it has a population of over 2.5 million people and is the first city of its size in the nation to outsource water supply to a private operator under the PPP model for 25 years. Under the scheme the main objective was to provide 24-hour 100% safe drinking water to 100% population including slum dwellers within five years. The subsequent objective was to decrease non-revenue water (50% water supplied to towns which is untraceable, not recorded and not paid for) to below 25% in 10 years. The project included management of the entire water cycle from production, treatment, transport, storage and delivery to the customer’s tap. It concerned replacement of over three lakh house service connections, rehabilitation of treatment facilities, service reservoirs and pipelines.
“Now every household has a tap and a meter irrespective of whether it is slums, a flat or a bungalow. There is accountability for every drop of water supplied the first time,” says Arun Lakhani, chairman and managing director, Vishvaraj Infrastructure Ltd (VIL India), which executed the Nagpur Orange City Water Project.